@MsDropbear42 yikes...

One recommendation in terms of #RemoteDesktop I have is #Dayon which is basically a "Reverse-VNC - Server" that is makes it easy to help folks with a few steps...

https://retgal.github.io/Dayon/

I use it all the time because it doesn't require any #setup on the side of the person to be assisted...

@anniemo71 @gemlog @Maya @mnw @stebby @sennomo @antonio @claudiom @maperal @screwtape @huitlacoche@luzeed.org @huitlacoche@social.politicaconciencia.org I'm hoping to do a #copaceticmusichour #livestream on #youtube and or #peertube in the near future. For now I'll have to stream the #remotedesktop through #nxnomachine. Let me know how this looks. It seems OK but with occasional audio choppiness. Perhaps it will be better when I sit at the laptop while streaming. https://www.youtube.com/live/2kMV_7Ft-18

@bigTanuki @BillySmith I'm convinced @frameworkcomputer uses #GoogleForms not as a sole tool, but merely #ingress pipeline for their #support workflows, so there is like demand to design a whole workflow and architecture from the ground up to handle and process supoort queries.

• Personally I wished for something like #HubSpot or #JiraServiceDesk as tools like #OTRS are not easy.

Maybe someone will enhineer somethibg aroubd #Gitlab or #Girea's #issue #Ticketing system?

I am however shure something like a customer chat can be done with like #Zulip and for #RemoteDesktop-based #TechSupport there's an excellent tool called "#Dayon!" which is super easy to use for the support-requesting side, doesn't rely on centralized services being available and only needs a few settings by the supporter to get up and running...

• If I were running my own company, I'd propably sponsor the development of Dayon to the same amount as it would cost to pay for AnyDesk instead!