#UXDesign is in disarray. The idea of design-for-use has been replaced with design-for-sales, and its incentives (make more features so that you have more shit to sell) don't align with user-centered work and #UserResearch.
In this issue, I investigate the ground-level view of how this happened and how to stop it.
https://productpicnic.beehiiv.com/p/why-design-goes-wrong-and-how-to-set-it-right-part-1
