More on website UX being terrible. I just visited a research/academic org site. It was the usual WordPress huge 'hero' photo slideshow with sliding up/down messages too long to read before they swished offscreen, info panels underneath that slid seductively upward into view and a logo that was mostly illegible. All completely unsuited to the content.

PLEASE stop. This corporatisation into a one size fits all is useless sh*t.

Tried to delete my Airbnb account. Saw a "Deactivate" button and thought - wow, guess I was wrong about corporations going out of their way to hold on to their property (your data).

But nope, turns out deletion is a separate process.

Airbnb: "Just contact support to reactivate."
Support: "Please login."
Support: "Sorry, you can’t login, this account is deactivated."

Love a good dark pattern.

Lets talk about user experience going down the toilet. I tried to find a product Id saved to a list on Amzn. But infinite scroll meant I had to go through loads of other stuff before I might see it. I gave up. Same happened on eBy. Tried to find an artist FB page post Id saved. Infinite scroll again. No search. No static list. No pagination. Why has it all become so bad? Ditch infinite bloat and provide actual user task functionality.

Fediverse: Ο Αποκεντρωμένος Κόσμος των Κοινωνικών Δικτύων

Fediverse: Ο Αποκεντρωμένος Κόσμος των Κοινωνικών Δικτύων

https://nikolakisjunior.wordpress.com/2025/05/22/fediverse-%ce%bf-%ce%b1%cf%80%ce%bf%ce%ba%ce%b5%ce%bd%cf%84%cf%81%cf%89%ce%bc%ce%ad%ce%bd%ce%bf%cf%82-%ce%ba%cf%8c%cf%83%ce%bc%ce%bf%cf%82-%cf%84%cf%89%ce%bd-%ce%ba%ce%bf%ce%b9%ce%bd%cf%89%ce%bd/

All tools create a path of least resistance. When it comes to AI chatbots, that path is to trust the AI's outputs.

Unfortunately, all LLMs hallucinate. And as users get used to relying on the machine, their ability and willingness to spot these errors deteriorates.

Blaming the user for this is irresponsible. The problem is caused by the way these tools are designed - so it's up to us, as designers, to fix it.

#AI #GenAI #LLM #UX #UXDesign #UserExperience #tech

https://www.nngroup.com/articles/ai-chatbots-discourage-error-checking/

ICYMI: Most users only read top third of Google AI Overviews: New study reveals users prioritize trust over relevance when evaluating search results. https://ppc.land/most-users-only-read-top-third-of-google-ai-overviews/ #GoogleAI #SearchResults #UserExperience #DigitalMarketing #TrustOverRelevance

We're time traveling back to 1997 today, when WYSIWYG editors were all the rage. In the decades since, web technology has clawed its way from that primitive state with semantic HTML that made accessibility possible and let content drive appearance rather than vice-versa.

Figma Sites turned its back on nearly 30 years of progress, with a product that is only good for generating website-like demos for stakeholders that won't use them.

https://productpicnic.beehiiv.com/p/figma-dreamweaver

Let's #workTogether !

No job description yet, but, hear me out:

I've recently left #RedHat, to do something I feel is more meaningful: help build a better home for #OpenSource: @radicle

We're now looking for someone with experience in the #frontend world and a #UserExperience focus and #product builder mindset to join my team!

( A thread )

Boosts, to help this get to the right person without an algorithm in the way, are highly appreciated!

Hallo, ich bin Alisa!

Meine Herzensthemen sind #Barrierefreiheit und #Teilhabe, außerdem beschäftige ich mich sehr gerne mit #UserExperience, #Diversität und #Inklusion.

Nach dem Untergang von Twitter wird es Zeit für ein neues soziales Netzwerk und hiermit folge ich nun dem Umzug zu Mastodon. Open Source ist immer eine gute Wahl!

Ich freue mich, wieder mehr zu gesellschaftspolitischen Themen, sowie bei Konferenzen & Veranstaltungen auf dem Laufenden zu bleiben. Auf guten Austausch! #NeuHier

Ok, I just installed linux and the experience sucked. Everything worked at the first try, even in advance mode all was flawless.

This is not the experience I remember, where is the need to spend 4 hrs figuring how why the wifi card is not working, or trying 30 different configurations of X.

Now what I am suposse to do? Just use it? Where is the learning at the hard way?

Looking for an alternative to Google Chrome or Safari?
@brave browser might be worth a try!
This privacy-focused browser has a build-in #adblocker so you can enjoy browsing and watching YouTube without distracting #ads. In addition brave makes sure you not are being #tracked by every move.

Visit the brave browser website here: https://brave.com/

In my latest podcast, @joenatoli joins me to discuss the new edition of "The User Experience Team of One." It's a great nudge to revisit this classic UX 101 book!

https://theinformed.life/2024/11/17/episode-153-joe-natoli/

A Windows Control Panel Retrospective Amidst a Concerning UX Shift - Once the nerve center of Windows operating systems, the Control Panel and its mult... - https://hackaday.com/2024/09/03/a-windows-control-panel-retrospective-amidst-a-concerning-ux-shift/ #userexperiencedesign #softwaredevelopment #microsoftwindows #userexperience #controlpanel #history

Is UX Design is stuck in a rut?

With the rise of templated web sites, open source design systems, & developer frameworks it can be argued that there is little innovation seen in user experience design that is tied to predefined user interfaces. It can also be argued that consistency of user interface design leads to a better overall user experience for everyone. That is a matter of debate, so let’s have one.

Help me bring this debate to SXSW 2025!

If you post an image that the main component to understand it is text, your Alt-text should be the entirety of the text of the image. #accessibility #ux #userexperience

Which of these buttons, intended for the button bar of an email client, presents a more user-friendly, effective user interface?
See the poll in the reply.
EDITS:
* The context is a U.S. government agency, so you can pretty much assume English speakers.
* I and others are making our opinions pretty clear in the replies , so vote before you read them to avoid bias.
#phishing #infosec #userExperience #UX

Do you have 40 minutes to spare? Join the GNOME usability study and help us make our apps better! You don’t need special skills, just a computer with GNOME installed and an internet connection.

Email research@gnome.org or fill out this signup form https://surveys.gnome.org/816914 to become a participant.

Over the years, I have scoured the internet for various versions of the Mac HIG PDFs. Here is my collection so far.

Some neat ones include HIGs for Mac OS 8 & a preliminary Mac OS X version from the Public Beta.

These HIGs contain general desktop guidelines that still apply today & that you can't find in the modern HIG.

Please retoot! Everyone should read these.

iCloud: https://www.icloud.com/iclouddrive/03elmPnR30gJQkCs-7pkmNoeA#Macintosh_HIG_Collection

DB: https://www.dropbox.com/scl/fo/gziho6zcerb8n2jvwn2vh/AFTncRmOaOkSS0Z6HoqaLDo?rlkey=6eby48c1tm5uayzbacd8tfyc6&st=97rkv6j1&dl=0

UX failure of the day: Eastern Bank’s new personal banking portal

Whatever Eastern Bank's priorities were in rolling out its new portal, good UX and security seemingly weren't among them.

https://blog.kamens.us/2024/06/05/ux-failure-of-the-day-eastern-banks-new-personal-banking-portal/