@drdrang @siracusa Call it #hearsay, but a friend shared his #frustrating #experience with a 1 y/o #MacBook Air. The #SSD failed mid-video edit, so he went to the #AppleStore in #NYC. At the #GeniusBar, the tech said (paraphrased): “If you came yesterday, your #warranty would cover it. Today it’s $700. Better to buy a new one.”
Hard to square with all those stories of happy #Apple #customers who were #overjoyed when the company went the extra mile to keep them #SatisfiedCustomer