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#workersunion

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DoomsdaysCW<p>Bank Fires Workers in Favor of <a href="https://kolektiva.social/tags/AIChatbot" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AIChatbot</span></a>, Rehires Them After <a href="https://kolektiva.social/tags/Chatbot" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Chatbot</span></a> Is Terrible at the Job</p><p>Yet another tale of <a href="https://kolektiva.social/tags/AI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AI</span></a>'s less-than-stellar employee track record has emerged. </p><p>By Lucas Ropek Published August 22, 2025</p><p>"Companies all over the world are currently racing to shrink their <a href="https://kolektiva.social/tags/workforces" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>workforces</span></a> and replace them with AI. Often, it seems, this isn’t working out for the firms involved. Case in point: A bank in Australia recently did so, but then had to ask its workers to come back after it turned out that the chatbot that it had launched to replace them couldn’t cut the mustard.</p><p>"Last month, the Commonwealth Bank of Australia announced that it would be laying off 45 customer service workers as it rolled out a new AI-powered ‘voice bot’ that could supposedly do their job, Bloomberg reports. The bank claimed that the chatbot reduced the bank’s call volume significantly. However, the <a href="https://kolektiva.social/tags/WorkersUnion" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>WorkersUnion</span></a> got involved and says it has determined that wasn’t the outcome.</p><p>"Australia’s Finance Sector <a href="https://kolektiva.social/tags/Union" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Union</span></a>, which represents workers in the banking industry, called BS on the bank’s claims and engaged <a href="https://kolektiva.social/tags/CBA" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>CBA</span></a> in a workplace relations tribunal. Now, it appears that the bank has admitted it made a grievous mistake, telling Bloomberg that its initial assessment that the customer service reps were no longer needed 'did not adequately consider all relevant business considerations and this error meant the roles were not redundant.' "</p><p>Read more:<br><a href="https://gizmodo.com/bank-fires-workers-in-favor-of-ai-chatbot-rehires-them-after-chatbot-is-terrible-at-the-job-2000646573" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">gizmodo.com/bank-fires-workers</span><span class="invisible">-in-favor-of-ai-chatbot-rehires-them-after-chatbot-is-terrible-at-the-job-2000646573</span></a> </p><p><a href="https://kolektiva.social/tags/Unions" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Unions</span></a> <a href="https://kolektiva.social/tags/UnionsAgainstAI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UnionsAgainstAI</span></a> <a href="https://kolektiva.social/tags/AISucks" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AISucks</span></a> <a href="https://kolektiva.social/tags/HumanJobs" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>HumanJobs</span></a> <a href="https://kolektiva.social/tags/CorporateGreed" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>CorporateGreed</span></a></p>
icastico<p>Test Dept with the South Wales Striking Miners Choir - Shoulder to Shoulder <br><a href="https://c.im/tags/vinyl" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>vinyl</span></a> <span class="h-card"><a href="https://a.gup.pe/u/vinylrecords" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>vinylrecords</span></a></span> <br><a href="https://c.im/tags/choral" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>choral</span></a> <a href="https://c.im/tags/PostPunk" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>PostPunk</span></a> <a href="https://c.im/tags/industrialMusic" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>industrialMusic</span></a> <br><a href="https://c.im/tags/80s" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>80s</span></a> <a href="https://c.im/tags/WorkersUnion" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>WorkersUnion</span></a></p>
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