NeoHey lovely souls,<br>
<br>
I would like to extend my sincerest apologies for the recent downtime and issues we experienced with our Pixelfed instance. I take full responsibility for the inconvenience and frustration caused by the extended period of service interruption and the subsequent errors encountered.<br>
<br>
First and foremost, I want to apologize for the mishap with the Elastic IP. Despite my best efforts to associate it multiple times, it failed to point to the new instance for unknown reasons. As a result, I had to allocate a new IP address and update the DNS records, which took an unexpectedly long time to propagate. I understand how frustrating it must have been for you to wait for the service to be fully functional again.<br>
<br>
Furthermore, after resolving the IP issue, we encountered another setback with the server returning a 502 error. Upon investigation, it was discovered that the issue stemmed from my oversight in creating two pools in the `pools.d` directory of php-fpm but forgetting to change the ports. This mistake led to the backend not functioning correctly, causing the error.<br>
<br>
I deeply regret the inconvenience caused by these mistakes and the significant amount of time it took to rectify the situation. As someone entrusted with maintaining the stability and reliability of our Pixelfed instance, I understand how crucial it is to provide uninterrupted service to our community.<br>
<br>
Moving forward, I assure you that I have learned from these experiences and will take additional precautions to prevent such issues from occurring again. I will double-check all configuration settings, thoroughly test the setup, and closely monitor any changes to ensure a smooth and seamless user experience.<br>
<br>
Please accept my heartfelt apologies once again for the disruption and frustration caused. We appreciate your understanding and patience during this time. If you have any further questions or concerns, please do not hesitate to reach out to me directly.<br>
<br>
Sincerely,<br>
Mitex Leo (Neo)<br>
<br>
<a href="https://nixorigin.one/discover/tags/nixorigin?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#nixorigin</a> <a href="https://nixorigin.one/discover/tags/pixelfed?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#pixelfed</a> <a href="https://nixorigin.one/discover/tags/pixelfedadmin?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#pixelfedadmin</a> <a href="https://nixorigin.one/discover/tags/fediadmin?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#fediadmin</a> <a href="https://nixorigin.one/discover/tags/fedinotice?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#fedinotice</a> <a href="https://nixorigin.one/discover/tags/apology?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#apology</a>